TokenRoute
tokenRoute
Support

Support

Use this page for product support, security triage, and operational questions about TokenRoute.

Email support
Primary contact
support@tokenroute.ai

Send product, account, and security support requests here.

Operational issues
Auth, benchmarks, provider keys, deployment state

Include workspace, project, provider, route, and approximate time when reporting an issue.

Security
Credential exposure or access concerns

Revoke exposed project API keys or provider credentials immediately, then contact support with evidence.

Support checklist

Information that makes triage faster

Auth issue

Tell us whether it happened during email/password, Google sign-in, sign-out, or route protection.

Benchmark issue

Include benchmark run ID, selected provider/model, and whether the run was completed, partial, or failed.

Provider credential issue

Include provider name and credential display name. Do not send raw API keys.

Cost or quota issue

Include cost estimate result, requested model set, output-token cap, and project-month budget status.